Detailed guides to painful problems, treatments & more

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Email, Phone, Twitter, RSS, and Facebook

For customer service related to buying e-books, please feel free to write or call — but please do peek at my help page first. My response time for critical customer service questions is usually almost immediate, and it’s about a day for the rest.?If your money is involved — payment and order issues, refunds, order issues — my average response time for anything like that is about 30 minutes during normal business hours, or first thing next morning. Most other kinds of questions take a day.

Criticism is welcome. I’ll probably reply if it’s knowledgeable, polite, and important.

Unfortunately I can’t answer most other email. I get more than I can even read, although I do try to at least read everything.

What about treatment? Consulting? Referrals? Sorry, but I don’t consult or treat people myself, and I can almost never refer.?I am retired from clinical practice and work exclusively as a health science journalist. Unfortunately, I cannot provide referrals either: finding and maintaining active referral relationships is tricky (even locally, never mind elsewhere in the world). I really have to know quite a lot about a professional before I’m prepared to endorse them in the first place … and then they invariably get too busy, retire, move. It’s almost never possible to recommend anyone.

Head shot of author Paul Ingraham, handsome devil, tidy dark hair, thick eyebrows, and a short goatee, in a black suit jacket and a nice blue shirt.

Paul Ingraham Publisher
Vancouver CANADA


See also …


I do not have a newsletter or mailing list.?The Rise of the Mailing lists is one of the strongest trends on the internet in the last decade … and it’s not my cup of tea. For all kinds of reasons, I would rather not collect email addresses, not even if it’s all tastefully done and respectfully opt-in. Numerous marketing experts have been strongly urging me to do this for years now, and I’ve often re-visited the question and come close to finally following their advice. But I just keep not doing it, and I probably never will. It’s just not my style. You can keep up with what’s new on in other ways …

(My Twitter and Facebook accounts are semi-retired, but I do still post “highlights” and monitor both channels casually. The RSS feed remains lively.)

Twitter (@painsci)
Announcements, major content highlights, science nuggets, and more: something almost daily.

Major announcements and occasional content highlights. Not super active here in 2020.

RSS feed
Microblog posts “pushed” out to you by the miracle of RSS (more about RSS below). Currently on the back burner during the pandemic.

And there’s a “What’s New?” page that summarizes all fresh content, or sort the big table of contents by date.

See also: my personal blog is Writerly ( I’ve been posting there a few times a month for many years. In early 2018, it’s where I published my personal chronic pain story — a bleak new qualification for my work here on


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