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For PainScience.com customer service related to buying e-books, please feel free to write or call — but please do peek at my help page first. My response time for critical customer service questions is usually almost immediate, and it’s about a day for the rest.?If your money is involved — payment and order issues, refunds, order issues — my average response time for anything like that is about 30 minutes during normal business hours, or first thing next morning. Most other kinds of questions take a day.
Criticism is welcome. I’ll probably reply if it’s knowledgeable, polite, and significant. If it’s not, I won’t.
Unfortunately I truly just cannot answer most other email. The volume of email I receive would be a challenge for a whole team to keep up with.
What about treatment or consultation? I am long retired from clinical practice, but I am available for some consulting or mentorship by video for $150/hour. +
Here a few details of how consults work:
- I am not a doctor! I do not diagnose/prescribe—I can only educate. 🙂
- USD $100 initial 40-min consult, $150/hour thereafter.
- Prepayment by credit card for each appointment.
- Cancel and reschedule once without penalty.
- Max 50% refund for any reason on your end (90% if I bail on you).
- I have limited hours for consults, Tue/Wed/Fri 10-1pm PDT.
- The service is not always available: I take semi-regular sabbaticals to focus on writing/publishing.
- I only take cases I think I can help with.
If you’re interested, please send me a brief description of your case.
Subscription and membership
Never miss an update! Submit your email address, and you’ll get PainSci updates in your inbox for free, about 1-3 per week, depending on how much coffee I’ve had. Most are short, and I guarantee at least one study review every couple weeks, roundups of updates to featured articles, and major news items in the world of pain and rehab. Premium subscriptions include extra newsletter posts plus other benefits like a bunch of members-only content around the site. Read more membership.
Or get exclusive content
& support the salamander with a premium subscription (membership). Cancellation is easy — just unsubscribe.
Other ways to follow the salamander include RSS, Twitter, and a Facebook page…
Your premium PainSci Updates subscription already has you covered — I let subscribers know about all significant/interesting updates to the site. See your account page for the details of subscriber benefits. There are four other ways to keep tabs on PainSci content…
RSS feed www.PainScience.com/rss.xml
Blog posts “pushed” out to you by the miracle of RSS. Full-text. Members get their own feed.
Twitter (@painsci) www.Twitter.com/painsci
Very active. Announcements, regular content highlights, science nuggets, and more.
Major announcements and regular content highlights.
Occasional shares of interesting/useful nuggets.
There’s also a “What’s New?” page that summarizes all fresh content, or sort the big table of contents by date.
See also: my personal blog is Writerly (PaulIngraham.com). I’ve been posting there a few times a month for many years. In early 2018, it’s where I published my personal chronic pain story — a bleak new qualification for my work here on PainScience.com.
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