I’m moving my office across town at the end of Oct, from downtown Vancouver to the quieter neighbourhood — still central Vancouver, but no longer right downtown by the ocean, where I’ve been for the last 14 years.
Moving is chaotic! Right now I’m surrounded by a forest of boxes. Customer service will continue more or less normally, but probably a little more sluggish than usual. And I probably won’t reply to non-critical messages until mid-November. Thanks for your patience.